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Effective Date:<\/b>\u00a04\/2\/2026<\/p>\n
At WSVDOS, we are committed to protecting the privacy and security of our clients and their pets. This Privacy Policy explains how we collect, use, and safeguard your information, including when you communicate with us via SMS (text messaging).<\/p>\n
1. Information We Collect<\/b><\/p>\n
We may collect the following types of information:
\n\u2022 Name, phone number, email address, and mailing address
\n\u2022 Pet information (name, breed, medical history relevant to treatment)
\n\u2022 Appointment and service details
\n\u2022 Communication preferences<\/p>\n
2. How We Use Your Information<\/b><\/p>\n
We use your information to:
\n\u2022 Schedule and manage appointments
\n\u2022 Provide veterinary dental care and related services
\n\u2022 Communicate with you about your pet\u2019s care
\n\u2022 Send appointment reminders, follow-ups, and important updates
\n\u2022 Respond to inquiries and customer service requests<\/p>\n
3. SMS\/Text Messaging<\/b><\/p>\n
By providing your phone number, you consent to receive text messages from WSVDOS.
\nThese may include:
\n\u2022 Appointment reminders and confirmations
\n\u2022 Treatment updates
\n\u2022 Follow-up care instructions
\n\u2022 General customer service communications<\/p>\n
Message frequency may vary. Message and data rates may apply.<\/b><\/p>\n
You can opt out of SMS communications at any time by replying\u00a0STOP<\/b>. For help, reply\u00a0HELP<\/b>\u00a0or contact us directly at 970-400-0230<\/p>\n
4. Data Sharing and Disclosure<\/b><\/p>\n
We do not sell, rent, or share your personal information with third parties for marketing purposes.<\/p>\n
We may share your information only:
\n\u2022 With service providers who help operate our business (e.g., phone\/SMS platforms), under strict confidentiality agreements
\n\u2022 When required by law or to protect our legal rights<\/p>\n
5. Data Security<\/b><\/p>\n
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse.<\/p>\n
6. Your Rights and Choices<\/b><\/p>\n
You may:
\n\u2022 Request access to or correction of your personal information
\n\u2022 Request that we delete your information (subject to legal\/medical record requirements)
\n\u2022 Opt out of SMS communications at any time<\/p>\n